Personalization Policy

At AyuCrafts, personalization is what makes each product meaningful. Every product is made to order using the selections and information submitted by the customer during checkout.

Depending on the product, personalization may include names, dates, photographs, messages, wording, design selections, or other custom details.

Please review the individual product description and personalization instructions before placing your order. Available customization options may vary by product.

Customers are responsible for providing accurate and complete personalization information when placing an order.

Please carefully check all submitted details, including:

• Names and spelling.
• Dates, numbers, and other requested information.
• Photographs and uploaded images.
• Messages, captions, and custom wording.
• Selected colors, styles, layouts, and other available options.

AyuCrafts uses the information submitted with your order to prepare your personalized product. We may not be able to identify or correct errors in customer-provided information before production.

If your selected product requires a photograph or uploaded image, please make sure the file is the correct one and is suitable for the intended design.

For the best possible result, we recommend:

• Using clear, high-quality images.
• Checking that the intended subject is visible.
• Avoiding heavily blurred, pixelated, or very dark images.
• Reviewing the selected image before completing checkout.

Image placement, cropping, and final appearance may vary depending on the product format and printing requirements.

Customers must have the necessary rights and permissions to submit photographs, artwork, and other content for personalization. Do not upload content that violates another person's rights or applicable laws.

Before completing your purchase, take a moment to review your product selection and all personalization details.

Please confirm that:

• You selected the correct product and available options.
• All names, dates, and wording are accurate.
• The correct photographs or files have been uploaded.
• Your shipping information is complete and correct.

Once an order is submitted, its details may be transferred to our production partner for processing. We cannot guarantee that a preview, proof, or additional approval step will be provided unless the individual product listing specifically states otherwise.

If you notice a mistake or need to request a change after placing an order, contact AyuCrafts as soon as possible.

Change and cancellation requests must be submitted within 12 hours of placing your order. Requests are subject to review and are not automatically approved.

Because our products are made to order, production may begin before the 12-hour period has ended. Once production or fulfillment has started, changes may no longer be possible.

Please review our Cancellation & Order Changes Policy for complete details.

Information submitted for personalization is used to process and fulfill your order and provide customer support, in accordance with our privacy practices.

For more information about how personal information is collected, used, and handled, please review our Privacy Policy.

If you have questions about personalization or need assistance with an order, please contact AyuCrafts.

If your order arrives damaged, defective, or incorrectly fulfilled, please review our Returns & Refunds Policy.